Resolution of Breach of Contract Disputes in Car Sale Agreements by PT. Deltamas

Abstract

Transportation has become a primary necessity in modern society, especially in developing countries like Indonesia. Land transportation, including private and public modes, is the most commonly utilized. Public transportation serves as an efficient solution for those lacking private vehicles, though it is limited by schedules and routes. For greater convenience, many prefer private cars; however, not everyone owns one due to various constraints. This article explores the legal framework governing sales agreements and dispute resolutions related to breaches of contract (wanprestasi) in car sales in Indonesia. The study highlights the importance of agreements in ensuring rights and obligations, minimizing disputes, and fostering trust in business transactions. Key laws, such as the Indonesian Civil Code and the Consumer Protection Act, provide a basis for resolving contractual breaches. Dispute resolution methods, including negotiation, mediation, arbitration, and litigation, are discussed, emphasizing their roles in upholding fairness and legal certainty. Using PT Deltamas as a case study, this research examines the application of these principles in resolving breaches of car sales agreements.