LANGUAGE STYLE USED BY TOUR GUIDES IN HUTA SIALLAGAN TOWARDS INTERNATIONAL TOURISTS

Abstract

This study investigated language style used by Tour Guide in Huta Siallagan towards to International Tourists. The objectives were to identify the types of language style used in utterances by guide, and also to find tourist satisfaction in using tour guide services. This study used descriptive qualitative method, this technique was carried out in analyzing data by Miles and Huberman with the steps were data reduction, data display, and drawing conclusion. The procedure of data collection was collecting the data from listening voice record of tourist guide and foreign tourist became scripts, then reading scripts, identifying the data, and then analyzing each of tourist utterances. The writer used Martin Joos theory in this research. The writer has found of the data on 77 utterances data to analyzed. Based on analysis of data, the most dominant types of language style that realized used by Tour Guide in Huta Siallagan towards to International Tourists was casual style.

Keywords: Language styles, Tour Guide, Tourist.